Privacy Policy

LinkBermuda Ltd. and its affiliates (collectively , “LinkBermuda”, “our”, “we” and “us”) respects the privacy of its customers (“you” or , “your”), and we take our responsibilities regarding the security of your information very seriously. LinkBermuda is committed to providing you with a professional, valuable and personalized service while safeguarding your privacy.

This Privacy Policy has been created to explain to you the way in which LinkBermuda uses your personal data. This information will assist you in determining whether or not to provide LinkBermuda with your personal data.

This Privacy Policy applies to all LinkBermuda voice and data businesses with respect to personal data collected from persons with whom it does business. If you have subscribed for a Link Cloud service please see our separate posting of the Link Cloud Privacy Policy.

LinkBermuda may update this Privacy Policy from time to time. We will notify you of all material changes through the LinkBermuda website at least 30 days prior to any change being implemented.

This Privacy Policy explains the following regarding LinkBermuda's treatment of personal data:

Definitions of personal data

Personal data is any information that allows you to be identified. The types of personal data LinkBermuda will collect may include details of your name, address, telephone number, email address, fax number and date of birth.

Sensitive personal data is any sensitive data relating to you, including information about your racial or ethnic origin, political opinion, religious beliefs or other beliefs of a similar nature, membership of a trade union, physical or mental health or conditions, sexual life, commission or alleged commission of any offence or any proceedings for any offence committed or alleged to have been committed by you, the disposal of such proceedings or the sentence of any court In such proceedings.

The practices and procedures LinkBermuda follows to collect your personal data

LinkBermuda collects personal data from you through the use of enquiry and registration forms, direct personal contact with you (for example, over the telephone) and every time you email us your details. We will only use your personal data where it is necessary to do so because it is relevant to our dealings with you or where we have your consent. LinkBermuda will not process sensitive personal data about you without your express consent.

LinkBermuda will use your personal data where it is necessary to do so because it is relevant to our dealings with you (i.e., it is relevant to the provision of the goods and/or services that you have requested from LinkBermuda) including for billing, customer service and network management.

With your consent, we will use your personal data for direct marketing, including the provision of offers for LinkBermuda and its third party partners' products and services and customer surveys.

LinkBermuda will only use your personal data in a way that is fair and lawful; taking into account your consent, the extent to which it is necessary for us to use your personal data in its dealings with you and the purposes which are disclosed to you in this Privacy Policy or which are relevant to the reason for your giving your personal data to us. We will not sell, trade or rent your personal information to others.

LinkBermuda may disclose your personal data to carefully selected business partners and third party suppliers to whom we engage to provide services. However, other than as set out in this Privacy Policy, we will not disclose or share your personal data with any other third party without your express consent unless this is necessary to provide the services or products which you requested when providing us with your personal data or as required by law.

Direct marketing

If you have consented at the point of collection to LinkBermuda (and for any third party) providing you with direct marketing material you will be requested to elect the type of media via which this material shall be provided (for example, by post, e-mail, telephone or fax). We will only provide you with such material via your chosen media. If, at any stage, you object to our use of your personal data for direct marketing or to the media in which such material is being sent, you may choose to unsubscribe to its receipt. If you have consented to receive third party direct marketing you will need to unsubscribe directly with that third party.

Use of "cookies"

LinkBermuda may use "cookies” on its website(s). A “cookie" is information that a website puts on your hard drive so that it can remember pieces of information about you when you next visit the website or a related website. LinkBermuda uses cookies to record personal data about you when you use its website in order to facilitate your future activities. Unless otherwise notified by LinkBermuda, we will not use personal data sent in a cookie for marketing purposes and will not share this personal data with third parties. If you prefer not to receive cookies from our website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse cookies by turning them off in your browser but this may impair your experience of our website.

Security of your personal data

LinkBermuda has in place appropriate technical and organisational security measures to prevent unauthorized or unlawful disclosure or access to or, accidental or unlawful loss of or destruction, or alteration or unauthorised disclosure of or access to, or other damage to your personal data. These measures ensure an appropriate level of security in relation to the risks inherent in the processing and the nature of the personal data to be protected. Your securely held personal data will only be accessible by select authorised members of staff within LinkBermuda.

Transfer of your personal data

As LinkBermuda operates internationally we may store your personal data in your home country and/or we may transfer your personal data to our affiliated companies and carefully selected business partners and third party suppliers in other countries around the world where we have your consent or where it is necessary to do so because it is relevant to our dealings with you. The laws of these other countries may not be the same as the laws regulating the use and transfer of personal data in your home country. However, we are confident that we are able to protect the security and confidentiality of your personal data and provide you with an adequate level of protection in each of the countries to which your personal data is transferred.

Your rights to your personal data held by LinkBermuda

LinkBermuda will only keep your information for as long as we are either required to by law, or as is relevant for the purposes for which it was collected.

During this period, you may contact us at any time if you would like to see details of the personal data that we hold about you, details (available to LinkBermuda) as to the source of that personal data, the purposes for which your personal data are being used, details of the parties with whom we may share your personal data or to ask us to correct, update, supplement or delete this personal data.

Any questions?

If you have a question or enquiry about this Privacy Policy or a complaint about the way LinkBermuda has used your personal data please contact your account representative or email us at legalandregulatory@linkbermuda.com